Information Technology Analyst

מס' משרה: 202945

גוש דן

תחום: DATA BI

מקצוע: Data Analyst

A leading healthcare company is looking for an Information Technology Analyst
Provides technical user support and customer service on company-supported computer applications and platforms.
 
 Responsibilities:
·         Serve as the first point of contact for users seeking technical assistance (Help Desk Support)
·         Perform troubleshooting through diagnostic techniques for both Hardware and Software issues
·         Record events and problems and their resolution in logs and direct unresolved issues to the next level of support
·         Provide accurate information on IT products or services
·         Maintain user access security, data integrity, and file system security
·         Responsible to install, configure, maintain and troubleshoot all Operating Systems versions on all devices including end-users computers and production servers
·         Manage and maintain company Software assets like SharePoint, TFS, Active Directory, WSUS, and WDS.
·         Responsible to Installs configure, maintain and troubleshoot workstations, servers & mobile devices in a heterogeneous environment
·         Follow-up on any feedback or suggestions by users and Identify and suggest possible improvements on processes and procedures
 

דרישות:

·         Bachelor’s degree in Computer Science or Computer Technology Certificate or MCSE
·         Minimum 2 years of IT experience in a high tech company– Mandatory
·          Proven experience as a help desk technician or other customer support role – Mandatory
·          Ability to diagnose and handle technical issues
·          Excellent English communication skills (both verbal and written)
·         Hands-on experience with Microsoft OS, Active Directory, Linux – Mandatory
·          Hands-on experience with SharePoint, TFS, GPO, WSUS, WDS and VMware – Advantage
·         Experience with PowerShell and Bash scripting
 

איזור: גוש דן

תחום: DATA BI

 

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