תחום: IT , devops , system
We are looking for a strong Technical Support agent to join the Tier-2 international support team, to be a key technical point of contact for our customers.
If you are analytical and like solving problems, but are also a great communicator, this role is for you.
This role is a great opportunity to be exposed to and work with Product Managers, Customer Success Managers, Solutions Engineers and Development teams, as well as customers, in solving critical technical issues.
Fluent in English – excellent writing and speaking is a must.
1-2 years of technical support/system administration or a related customer-facing role, with at least 2 years in a technical role in a global company.
Providing an effective service in a timely manner within the company’s SLA.
People person that enjoys customer interaction and getting customers excited about our solutions.
איזור: גוש דן