Technical Support Tier-2

מס' משרה: 203484

גוש דן

תחום: IT , devops , system

מקצועות: technical support, Tier 1-4

We are looking for a strong Technical Support agent to join the Tier-2 international support team, to be a key technical point of contact for our customers. 
If you are analytical and like solving problems, but are also a great communicator, this role is for you.
This role is a great opportunity to be exposed to and work with Product Managers, Customer Success Managers, Solutions Engineers and Development teams, as well as customers, in solving critical technical issues.

דרישות:

Fluent in English – excellent writing and speaking is a must.
1-2 years of technical support/system administration or a related customer-facing role, with at least 2 years in a technical role in a global company.
Providing an effective service in a timely manner within the company’s SLA.
People person that enjoys customer interaction and getting customers excited about our solutions.
 
 

איזור: גוש דן

 

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