Technical support manager

מס' משרה: 201460

שרון
  We are looking for an experienced Customer Support Manager to manage our small team of Service Representatives!

  • Native English speaker- Must! 
  • Strong phone skills, including active listening skills.
  • Excellent written communications skills.
  • A natural tendency to be detail-oriented and accurate.

דרישות:

  • Similar experience working for online/gaming companies- advantage.
  •  A minimum of 2 years of successful experience in managing a team of customer service reps, preferably. 
  •  Ability to successfully meet team goals and objectives.
  •  Ability to inspire team members to outstanding performance, including by setting an example himself.
  •  Excellent attendance, punctuality, and reliability, and the ability to inspire the same in team members.
  •  Familiarity with CRM systems, Word, Excel.
  •  Ability to multi-task, prioritize and manage time effectively.

איזור: שרון

תחום: מערכות מידע IT

 

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