We are looking for an experienced Customer Support Manager to manage our small team of Service Representatives!
Native English speaker- Must!
Strong phone skills, including active listening skills.
Excellent written communications skills.
A natural tendency to be detail-oriented and accurate.
Similar experience working for online/gaming companies- advantage.
A minimum of 2 years of successful experience in managing a team of customer service reps, preferably.
Ability to successfully meet team goals and objectives.
Ability to inspire team members to outstanding performance, including by setting an example himself.
Excellent attendance, punctuality, and reliability, and the ability to inspire the same in team members.
Familiarity with CRM systems, Word, Excel.
Ability to multi-task, prioritize and manage time effectively.
איזור: גוש דן
תחום: מערכות מידע IT