If you are a great developer, with passion for security, technology and enthusiastic solving customer problems, come and join our Engineering Customer Focus team.
Take part in defining and driving the future world-wide market leading IOT Security product suite.
What will you do?
Duties involve analyzing customer escalation issues and to work with cross-functional teams to ensure smooth flow of information in resolving critical customer issues
Handle the resolution of technical issues by doing the following:
Analyze the available data to identify and narrow down root cause
Investigate the technical issue
Attempt or drive reproduction of customer issue in house
Identify and develop the software code changes to resolve it.
Understand customer network architecture and design and accordingly provide alternative solutions when applicable to achieve greater stability or performance
Actively suggest and describe ways to improve the supportability of Forescout products
Development verify of languages like : Java, Perl , Java , C, C++, bash , etc ..
What you bring ?
2+ years of experience in software development
Knowledge of software engineering concepts and techniques
Experience in Java or perl – advantage
Linux/Unix development experience
Linux system/environment experience (scripting languages, regular exp., awk, sed, etc.)
Good understanding of TCP/IP
Knowledge in protocols (DNS, SMTP, SNMP, DHCP)
Familiar with network equipment configuration (Switch, Router, Firewall)
Windows-based networks, domain management
Low-level network monitoring and sniffing
איזור: גוש דן