A leading IT SAAS solutions company is looking to recruit a Senior Technical Operations Manager
You will join the Customer Care department, and lead a group of Developers and Tier3 Teams
Requirements
BS/BA degree in Computer Engineering or related discipline.
Recent management experience (at least 2 years).
5 years experience in providing technical support to global customers using the SAAS platform and Cloud infrastructure
Proven development experience in client-side technologies such as JavaScript, jquery or react.
Experience as an IT/System Admin - strong advantage 
Extraordinary interpersonal skills as well as written / verbal communication skills in English
Experience working with Databases (MsSQL, Oracle, MySQL)
Scripting in Groovy a plus