Escalation Manager-Tier 4
מס' משרה: 202086

מרכז
A leading company that develops information security platform is looking for an Escalation Manager-Tier 4. 

In this role, you will work as part of the customer-facing escalation management team 
and provide highest technical support (T4- including Code) to the company customers.

דרישות:

  • Vast experience managing and scaling development teams and R&D teams.
  • Experience with B2B products, continuous delivery, and customer-experience design.
  • Ability to manage, track, identify risks and challenges ahead of time, and oversee technical coordination in a matrix environment.
  • Fluent English, verbal and written.
  • Education in Computer Science/Exact Science.

איזור: מרכז

תחום: מערכות מידע IT

 

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