Customer Support Leader

מס' משרה: 203531

גוש דן

תחומים: IT , devops , system, מכירות

מקצועות: Sales Account manager, technical support

We are searching for an excellent Customer support leader to join our fast growing engineering team and make a wide impact on our customers successful integration.
We design complete multi-disciplinary solution for data analytics acceleration.
Our unique hardware solution paired with a complete E2E SW stack, enables businesses to take the next leap forward by increasing the efficiency and affordability of their data-centers.
What you’ll be doing
Build full customer experience infrastructure for NB
Pre-sale support in customers demonstrations and visits
Prepare and deliver customers training
Hands-on technical support to customers
Technical ation for our customers
Installation of the software at customer sites
Debug and support customer integration using NB software and collaterals.
Required skills
5+ years’ experience in leading customers to success all the way to production
Proven track record with Tier1 customer support
Clear vision of how to deliver professional and positive customer experience
Great interpersonal skills
Excellent integration and debug abilities to customer’s systems.
Proven experience working with complex distributed systems with a number of different communication protocols.
Proven hands on skills in a variety of software programming as Embedded C, Linux, Java, JavaScript.

איזור: גוש דן


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